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Payment Surcharges

EU rules do not prevent the supplier from passing on this charge to the consumer, but the fee levied must not exceed the actual cost borne by the supplier for processing payment by that particular means [23].

Specifically, credit card charges should not exceed the amount charged by the credit card company to the supplier and debit card payments should not incur a charge at all. 


[23] See Article 9 of the Consumer Protection Directive.